ADVATEK was created from a noticeable lack of service and support in the technology space. A great relationship with our customer is the highest priority. Our goal is to provide technology support and guidance in a friendly and efficient manner. We strive to help our clients achieve their daily and long term business objectives.
As your technology partner, our mission is to facilitate the growth and development of your business while helping you increase your profit margins. With technology constantly changing, it is important to have trusted partner that can guide you. In addition to fast and reliable tech support, we can advise you in decisions that help your business run efficiently.
All of our technicians are industry certified. They are kind , courteous and happy to explain anything. We are customer focused and driven, always making sure our clients are satisfied. Response times to service calls are prompt, making sure you have minimal downtime. We keep your business running smoothly.
When looking for a technology service provider, here are a list of question you should ask.
- Are all your technicians Microsoft and industry certified?
- Is there a charge to work on the same issue I was already billed for?
- Is there an additional charge for after hours or emergency service calls?
- Is there additional charge for on-site service calls?
- Do you charge for calls or E-mail communications?
- Do you carry liability and Cyber insurance?